> For the complete documentation index, see [llms.txt](https://docs.authenticateme.xyz/en/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.authenticateme.xyz/en/help/verify-error/vm-anti-detect-browser.md).

# Virtual Machine / Anti-detect browser detected

This error can occur from one of many reasons with the most common being the following:

* Unknown browser type (default browser on a Generic branded device)
* Privacy Based browser
* Modified Internet browser
* Unsecured Windows boot / browser environment
* Linux / Unix Operating Systems

<div align="left"><figure><img src="/files/seJ3HsnY19vA7z6QFGfQ" alt=""><figcaption></figcaption></figure> <figure><img src="/files/YPjllzTWGDNW4186Tz5Y" alt=""><figcaption></figcaption></figure></div>

## Solution

Try using a different browser (Microsoft Edge or Chrome) with no plugins enabled during the verification session.

If it still does not work, try verifying on a different device (i.e. mobile with a reputable browser like Chrome).

If the error still shows after multiple attempts, please take a screenshot and open a ticket in our [Discord Server](https://discord.gg/snbauHPdR4).


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