Verification Errors and How to Fix Them | AuthenticateMe

Find the message you saw below, or press Troubleshoot on the verification page to go straight to its guide. Most problems are quick to fix yourself. If one isn’t, contact the server’s staff, because only they can let you in without passing a check.

Your account

Message	Guide
Your Discord account is too new for this server	Account too new
Set a profile picture on Discord to verify	Profile picture required
Turn on two-factor authentication on Discord to verify	Two-factor authentication required
Your Discord account has no verified email	No verified email
Disposable email detected, use a regular email on Discord	Disposable email detected
Alternative account detected	Alternative account detected
Maximum verification attempts reached	Maximum verification attempts reached
You’re on cooldown, try again in a few minutes	On cooldown

Your connection

Message	Guide
VPN detected, turn it off and try again	VPN detected
Mobile data detected, switch to Wi-Fi and try again	Mobile data detected
This server doesn’t allow verification from your country	Country not allowed
We couldn’t check your connection, try again in a moment	Connection check failed

Your browser or device

Message	Guide
Disable your ad blocker	Disable your ad blocker
Incognito mode detected, use a normal window	Incognito mode detected
Developer tools detected, close them and try again	Developer tools detected
Privacy settings detected, use a browser with default settings	Privacy settings detected
Automated browser detected, use a regular browser	Automated browser detected
Fake user agent detected, use a regular browser	Fake user agent detected
Browser tampering detected, use a regular browser	Browser tampering detected
Anti-detect browser detected, use a regular browser	Anti-detect browser detected
Virtual machine detected, use a regular device	Virtual machine detected
Rooted device detected, use another device	Rooted device detected
Threat detected, try another browser or device	Threat detected
The security check didn’t finish, try again	Security check failed

Message	Guide
This verification link isn’t valid anymore, start a new verification	Link expired
Sign in with the Discord account that joined the server	Wrong Discord account
Discord didn’t share your account details, try again	Discord sign-in failed
You’re no longer in the server, rejoin it and verify again	Not in the server
Verification timed out, clear your cookies or try another browser	Verification timed out
Something went wrong on our side, try again in a moment	Something went wrong

The server’s setup

These mean the server’s staff need to fix something. Let them know which message you saw.

Message	Guide
This server hasn’t finished setting up AuthenticateMe, let its staff know	Server not set up
AuthenticateMe isn’t in this server anymore, let its staff know	App not in the server
Discord is still loading this server, try again in a few minutes	Server still loading
AuthenticateMe’s role is too low to give you the role, let the server’s staff know	AuthenticateMe’s role is too low
AuthenticateMe couldn’t give you the role, let the server’s staff know	Role problem

Still stuck?

Press Contact Support on the verification page. Depending on the server, it opens a private help thread with the server’s staff or takes you to the AuthenticateMe Support Server. Include a screenshot of the error.

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