# Disable your Ad-Blocker

<div align="left"><figure><img src="/files/AKg983Yx3o6s3KJyJgrf" alt=""><figcaption></figcaption></figure></div>

Here at AuthenticateMe, we strive to keep our services free to use for the general public.

Our website is monetized to keep our services running, and to continue building further infrastructure, widening support and potential flexibility for this application.

## Solution

**Kindly turn off your adblocker plugin, or use a different web browser during verification.** You can re-enable your adblocker after you are verified.

For Brave Browser users, an adblocker is built in to the browser using Brave Shields (Illuminated orange Brave icon next to the URL / Search bar).

{% hint style="info" %}
**Additional Steps**\
Browser Cookies and Cache may be required to be cleared, or a reboot if you are still presented with the same error message.
{% endhint %}

{% hint style="warning" %}
**Other Factors**

If the issue persists after switching browsers on your first device, try verifying on a different device.\
\
If the error message still persists on your second device, it is possible that your ISP is blocking adverts on your behalf.\
\
Do contact us in our [Discord Support Server](https://discord.gg/snbauHPdR4) for an alternative solution to verify you.
{% endhint %}


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