> For the complete documentation index, see [llms.txt](https://docs.authenticateme.xyz/en/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.authenticateme.xyz/en/help/verify-error/email.md).

# Failed fetching email

New Discord users who utilize the Discord app in browser can create an account without an email account linked, or adding an email without it being verified yet.

If so, you will run into the following error.

<div align="left"><figure><img src="/files/q6cD6QBZi7JiVOTcN34q" alt=""><figcaption></figcaption></figure></div>

You can find out if you are missing your email address linked to your account by going into your Discord Account settings, or if you have yet to verify your email with your Discord account.

<div align="left"><figure><img src="/files/75Fk3ya4GGQ1FmBvs84D" alt=""><figcaption><p>Unverified Email Address warning</p></figcaption></figure></div>

<div align="left"><figure><img src="/files/5IymctQykzrzEX2Fpa0a" alt=""><figcaption><p>No Email added to your Discord</p></figcaption></figure></div>

Do ensure that after adding your email address to your Discord account, acknowledge Discord's verification email by pressing the verify button to link your email address permanently to your account.

This can help you in recovering your Discord account if you require a password reset or logging in via email.

<div align="left"><figure><img src="/files/2KuhEYxVgGccEMLBZDDl" alt=""><figcaption><p>Email Confirmation Verification sent by Discord</p></figcaption></figure></div>

***

{% hint style="info" %}
There have been instances of users unknowingly created 2 accounts, one using their mobile number and one with their email.\
\
If you try to add an email to your Discord account and it says the <mark style="color:red;">Email Address is already registered</mark>, it is not a false warning from our app as this warning is from Discord directly.
{% endhint %}

If your account settings doesn't present any warnings about an unverified email address, please re-edit your email address and submit again. Otherwise, do reach out to us on our [Official Discord Server](https://discord.gg/snbauHPdR4) for assistance!

{% hint style="danger" %}
**Rare Identified Issue**

Some users may get this error instead of the "Authorize the correct Discord account" error.

A telltale sign to know this occurrence is to compare the original logged in Discord username and compare it to username listed above the error.\
\
If the usernames do not match, please see the guide for **"Authorize the correct Discord account"**.
{% endhint %}


---

# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.authenticateme.xyz/en/help/verify-error/email.md?ask=<question>
```

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.